Active Orders shows your current pending pickup list. Processed Orders shows fulfilled pickups that still need review. Cancelled and no-show records live in All Orders.
| Order # | Received Date | Customer | Products & Qty | Total | Location | Actions |
|---|
Edit Order
This order has no items yet. Add a catalog item before saving.
Boxes: 0
Total: $0.00
Refund Order
Refund a partial or full amount to the customer's card.
Order total: $0.00
Already refunded: $0.00
Mark Shipped & Add Tracking
Add tracking numbers before marking these orders shipped.
to
Auto-filled from the carrier and ship date. Edit if you know better.
Saving a tracking number emails that customer their tracking link and delivery window. Orders left blank are marked shipped without an email.
Email Pickup Reminder
Review selected customers before sending.
You can use placeholders: {{firstName}}, {{fullName}}, {{orderNumber}}, {{pickupLocation}}, {{items}}, {{totalBoxes}}, and {{totalPrice}}.
WhatsApp Pickup Reminder
Review selected customers before opening WhatsApp.
Review the message, then use each Open WhatsApp button. WhatsApp opens with the message filled in, and you send it manually.